Tag: processes
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Memo – How to manage client interactions on complex projects to their satisfaction
If you want to get: Repeat work from clients. 5 star reviews Better bonuses / compensation. Then it might be worth considering the following strategies. This is a proven and successful model. Why? RL, GD etc have tried it out. The latter has phenomenal success with this strategy. I have spoken to clients. Especially one…
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Memo 14 – Private details (e.g. links) should be in the private section only
Philosophy: make things AS EASY as possible for your clients, do not confuse them. If someone sends you a link, that you cannot access how would you respond? The solution? Add private links and other details in “private details” section. There will be no confusion for the client.
