I spoke to a TL re: something that was missed on an MTO. The reason given was that it was a junior who did the work, and that this work is not usually checked.
- That is not a great answer.
- Any work done by a junior must be checked until you are confident that you don’t need to check it anymore. And even then, you still need to check occasionally.
- You are responsible for your junior.
The Consequences of Bad Work?
- You will lose the client, and all the work / bonuses which come from that client – whom you threw away before they never came into the door.
- Bad workmanship is not a joke.
How to avoid “missing things”?
- Document it via a checklist: It is much harder to “miss” if you work through a checklist. For example, here is the checklist for Material Take Offs (MTOs): https://www.tek1.com.au/staff-memos/memo-44-formatting-required-for-mtos/
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