Category: Staff Memos

I’ve seen people struggle with many windows overwhelming their work space. This will hurt your productivity, especially if you are in the detailing profession. You could employ virtual desktops, in addition to a tiling manager. Please follow this tutorial on virtual desktops. If you want to use a windows tiling manager consider AquaSnap. If you…

I have not been clear in specifying overall objectives. I want to dramatically increase the reputation of our firm, to boost your remuneration, and to expand our offering(s). This is the plan: 1. Satisfy the Client The client pays the bills. In order to satisfy our clients, we must first understand our clients. When we…

I wish to move this firm towards a more decentralised model: where our success, your success, and your team’s success will ultimately be decided by the client. The client will be your God. Serve him well. Going forward, you will be responsible for your own marketing, not myself. If you market yourself well – then…

It is a material advantage to quote early, and accurately. Clients will then have an option of: (a) committing early and locking in a quote, or (b) to continue searching. If you deliver a quote late, then you may lose the opportunity to secure an earlier tender – perhaps someone who did quote early, won…

This is a client requirement. The clients would like to have the erection drawings in DWG format as well. Why do they need them? They require the DWG format for the erection drawings because they use them to mark the drilling locations for anchors and determine the precise placement of columns, among other purposes. How…

Most things worth doing take time. It takes investment, and patience, and hard work. Things don’t come from thin-air, like magic. It is much the same when building a firm: it takes time. I will document in which direction I intend to push this firm re:remuneration model, and why our remuneration model is superior to…