Memo #19 – As soon as IFA review drawings are received, update client with ETA

We have written before the clients are frenetic about the delivery of their drawings. They want to know WHEN the drawings are coming. If you have received some IFA review drawings 1 hour ago, they will often call within 1-3 hours to ask for an ETA on their drawings.

You must be vigilant and proactive to their needs:

Memo – as soon as IFA review drawings with reviews are received – please make a status update.


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